Shop Talk
A customer actually apologized to me!!
This is a first. I was rebuttaling and apparently it comes off as offended so they apologized saying they didn't mean to offend me! it was the nicest. 😁
...
Its funny when they call yelling at you and you place them on hold and then come back and they say sorry i yelled at you... then why did you yell in the first place?
...
