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Replying to:  Kind of Customers: by me12   Dec 17, 2010, 8:59 PM

The "I'm sorry" customer

by Iove2transfercustomers    Nov 30, 2012, 7:43 PM

"I'm sorry, I didn't mean to be rude to you, I'm just upset."

Stop apologizing, and stop lying. You meant everything you said, tone and all.

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