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Replying to:  AT&T and auto bill pay question by Haggard   Sep 13, 2012, 9:58 AM

Re: AT&T and auto bill pay question

by truthinsuffering    Sep 15, 2012, 1:23 PM

I have never heard of this either. If you have your bank set up to automatically pay AT&T (not through AT&T Autopay, but through your bank as an automatic bank draft) then that information would automatically update, because your bank updates that, I have been in the AT&T customer service biz for 3 years and I have never heard of this. We will however call you or send you a text message if you are on autopay (for wireless) to notify you that there was an issue processing your payment (in the event of stolen card, expired card, etc) so that you can give us your new card information, but from what your describing, I have never heard of.

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