Shop Talk
Replying to: Kind of Customers: by me12
The "I'm so important that you should know who I am" customers
the ones that call in, and begin the call with, " Yeah, this is Bill Johnson, blah blah blah....now fix my issue..."
they don't feel that they should have to give you a wireless #, you should know who they are, already know their #, and should be overjoyed to serve them....
they don't feel that they should have to give you a wireless #, you should know who they are, already know their #, and should be overjoyed to serve them....
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