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Replying to:  Kind of Customers: by me12   Dec 17, 2010, 8:59 PM

Re: Kind of Customers:

by loco503    Aug 2, 2012, 2:13 PM

The procrastinator Always paying late.
These cust every time they call in they start talking all nice.

M. Hello thank you for calling _________ this is loco503 How may I help you?

C. I want to talk about my bill..
M. ok I´ll be glad to help you may I have your acc # or your cell#
C blah blah

M ok thanks it seems that you have to pay a late fee and Extension fee for $10.00

C. Look man I aint paying no late fee Ive been with you guys for 5 months already I should have it waive

M. I check the payment records... cust I could have helped you but it seems that you've have paid late all these months . we could have helped you with a due date change but you always call when your line is suspended.

C. Look man I'm not paying extra fees blah blah blah
M. is there anything else I can help you with?

C. cust blah blah blah blah blah H/U

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