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Shop Talk

Replying to: Question for AT&T Customer Care Reps by iljaaf21 Jul 23, 2012, 5:20 PM

over the phone or to be applied to the account?

by TheDudeAbides Jul 25, 2012, 11:30 AM

Takes me about 4 minutes with verbatim and all, but I'm super fast. Btw insurance is not a sale so reps hate insurance calls, and they were prolly in insurance queue all ding dong day. You being a rep makes it that much harder for them to sell roadside or something else as well. If there's complications because the custy is past their 30 days, then yeah, it takes a while. Does that help?

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Replies

That's What I Thought by iljaaf21 Jul 26, 2012, 9:16 AM
- ALWAYS by TheDudeAbides Jul 26, 2012, 1:34 PM
  - Re: ALWAYS by comander60 Jul 27, 2012, 7:09 AM
    - Re: ALWAYS by Ejkbou Jul 27, 2012, 4:17 PM
      - Re: ALWAYS by iljaaf21 Jul 28, 2012, 11:41 AM

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