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Question for AT&T Customer Care Reps

by iljaaf21    Jul 23, 2012, 5:20 PM

I want to start this by stating that I'm not trying to sound rude or obnoxious. Honest question.

If a customer (or an Authorized Retailer) calls in to get insurance added to a line from a cross upgrade, how long should it take for you to do that?

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