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Shop Talk

Question for AT&T Customer Care Reps

by iljaaf21 Jul 23, 2012, 5:20 PM

I want to start this by stating that I'm not trying to sound rude or obnoxious. Honest question.

If a customer (or an Authorized Retailer) calls in to get insurance added to a line from a cross upgrade, how long should it take for you to do that?

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Replies

Oh, by Captain Ahash Jul 24, 2012, 6:24 PM
over the phone or to be applied to the account? by TheDudeAbides Jul 25, 2012, 11:30 AM
- That's What I Thought by iljaaf21 Jul 26, 2012, 9:16 AM
  - ALWAYS by TheDudeAbides Jul 26, 2012, 1:34 PM
    - Re: ALWAYS by comander60 Jul 27, 2012, 7:09 AM
      - Re: ALWAYS by Ejkbou Jul 27, 2012, 4:17 PM
        
        Re: ALWAYS by iljaaf21 Jul 28, 2012, 11:41 AM
Re: Question for AT&T Customer Care Reps by truthinsuffering Jul 25, 2012, 4:58 PM

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