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Top message:  to stupid carriers by TheDudeAbides   Jul 18, 2012, 10:10 PM

Replying to:  actually by fleurdemiel   Jul 19, 2012, 10:25 AM

Also

by iljaaf21    Jul 21, 2012, 2:27 PM

If you're getting bad surveys from customers who have a great experience with you, you aren't explaining the survey to them. You have to make sure that the customer understands that it's about you. Not about the entire company. We're having the same problem in our store right now with our resident idiots.

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