Shop Talk

you think customer surveys affecting our sales is going to encourage us to try harder??!! What about custys that take it out on our surveys when we can't give them a free iphone? What about those of us that always excel on monitored calls and almost always get great custy surveys and consistantly get kudos calls, but sometimes get bad surveys because our hands are tied not because of us but YOU and your jacked up ways and your bazillion departments custys perpetually get xfered to???
I got the really big sale this month and spanked at all other sales and consistantly perform well and I'm not getting my sales $0 because of one pished custy??

watch my performance now!!!!


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