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Replying to:  I worked in call centers for years by TheDudeAbides   Jul 5, 2012, 7:02 PM

Re: I worked in call centers for years

by truthinsuffering    Jul 5, 2012, 8:17 PM

I try to stay away from it... In our call center the Aftercall or ACW button bumps you to the top of the call Queues.

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