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Replying to:  Fraud Call(s) by TheDudeAbides   Jul 4, 2012, 10:13 AM


by fleurdemiel    Jul 4, 2012, 5:02 PM

Whatevs. My supervisor is laissez faire about these things. We let the custome rknow we can't do it for 'security purposes'. If the customer gets livid and *still* wants it even after I explain reasoning, boom. I deliver, but as you are probably aware, any line being sent to a different address from the billing address will always get cancelled.


But, it's still a line on his board, and it still counts towards my bonus.

Cust. got what they want, the actual account holder doesn't get effed.

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