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Replying to:  Kind of Customers: by me12   Dec 17, 2010, 8:59 PM

The Defector

by Magnagarde    Jun 26, 2012, 5:52 PM

These customers threaten to go back to the carrier they came from when they think the service is bad. Since I'm in tech I say "I would be more than happy to assist you with that." You can hear the desperation in their voice and you know they're not leaving.

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