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Breaking the Law, Breaking the law

by truthinsuffering    Jun 26, 2012, 3:25 PM

So had a customer call in, needed to replace his Internet Card, because the old one was overheating and not holding a charge. Not eligible for 6 months and outside warranty.

Upgraded him to a 4g internet card for $0.00, no upgrade fee, priority shipping no charge.

He had a grandfathered plan of $35.00 3gb data, which couldn't carry over to the new device, so I set him up on a $29.99 Unlimited laptop connect data plan.....

Needless to say made for a happy custy.

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