Phone Scoop

printed October 31, 2014
See this page online at:
http://www.phonescoop.com/forums/forum.php?fm=m&ff=17&fi=3144823

Home  ›  Forums  ›

Shop Talk

Back to message list

Top message:  Kind of Customers: by me12   Dec 17, 2010, 8:59 PM

Replying to:  Re: The recorder by foxiangel5   Oct 20, 2011, 1:25 PM

Re: The recorder

by awcidy    Jun 25, 2012, 6:57 PM

Well according to the law, it's illegal. Unless the person gives them permission to record them, and at a call center that's when you have to escalate the call. Depending on the call center though. Not all calls are recorded either depending on the call center. Most places just say "This call MAY be monitored or recorded..." May. Not will. It's all about the Patriot Act or something, couldn't tell you for sure. But recording someone without their knowledge is illegal.

Report to moderator

Replies

No replies to this message


Reply You must log in to reply.

Back to message list

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Phone Scoop on Google+ Subscribe to Phone Scoop on YouTube Follow on Instagram

 

All content Copyright 2001-2014 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.
1