Replying to: shoptalk survey by TheDudeAbides
Re: shoptalk survey
how do you keep newbs from stealing your desk? I tell them to move cuz I need my computer (retail, not call center)
when ps is dead how do you pass time between calls? games and ebooks on my phone, engadget.com
do the stains on the chairs scare you? yes, one of them came from an old man who borrowed my chair and peed in it
have you ever had an inter-office romance? twice, I was a waitress and they were dishwashers.
when do you promote a phone that is sub par at best? I try not to. I'll tell them it's sub-par and recommend something better.
what's your catch phrase for diffusing a customer? "Yeah, I'd be upset too. Come have a seat and we'll sort this out. Sometimes you just need someone who knows the right questions to ask and the right people to ask them to."
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