Shop Talk
shoptalk survey
how do you keep newbs from stealing your desk?
when ps is dead how do you pass time between calls?
do the stains on the chairs scare you?
have you ever had an inter-office romance?
when do you promote a phone that is sub par at best?
what's your catch phrase for diffusing a customer?
how do you keep newbs from stealing your desk? tape over mouse lazer, unplug mouse and phone but make them look plugged in
when ps is dead how do you pass time between calls? colorful dry erase markers and happy meal toys
do the stains on the chairs scare you? YES I think this place used to be a bordello 👀
have you ever had an inter-office romance? 2 both were/are fine we're all adults
when do you promote a phone that is sub par at best? when an unbelievably snarky lady wants all touchscreen non smartphone... she asked for it
what's your catch phrase for diffusing a customer? wow I certainly understand your frustration my name is my epml i.d. is, if I ...
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how do you keep newbs from stealing your desk? newbs don't come in my bay 😁
when ps is dead how do you pass time between calls? by actually doing work, I take very few calls and for the most part make calls
do the stains on the chairs scare you? sometimes...
have you ever had an inter-office romance? nope
when do you promote a phone that is sub par at best? Not in sales, so whatever phone my custy has is a great phone 😉
what's your catch phrase for diffusing a customer? I just give it to them straight, if they mad they mad bro!!!
what is your one vending machine weakness?
chocolate muffins.
how do you keep newbs from stealing your desk?
a sign that says 'reserved for ______'
when ps is dead how do you pass time between calls?
yahoo, boingboing
do the stains on the chairs scare you?
YES 😳 👀 😳
have you ever had an inter-office romance?
Nothing more than benevolent flirting between a work husband and I.
when do you promote a phone that is sub par at best?
When the customer wants the most basic phone for the most basic needs.
what's your catch phrase for diffusing a customer?
*and* it comes with a 30 day trial period. believe it or not, we defintiely want you to enjoy your time here with whatever equiptment...
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TheDudeAbides said:
what is your one vending machine weakness? Pepsi
how do you keep newbs from stealing your desk?We all sit in the same desk everyday, they wouldn't dare.
when ps is dead how do you pass time between calls?I interview my podmates.
do the stains on the chairs scare you?Often
have you ever had an inter-office romance?Yes
when do you promote a phone that is sub par at best?I try to avoid that conversation
what's your catch phrase for diffusing a customer?I understand this situation is frustrating and can drive you nuts, but if you would like, I'll sit here, as long as you need me, and we'll work together!
Caramel Macchiato
how do you keep newbs from stealing your desk?
Put a note in from of my desk saying: "On Sales Training, do not log out" even if I'm not logged in at all
when ps is dead how do you pass time between calls?
Googling
do the stains on the chairs scare you?
nope
have you ever had an inter-office romance?
yup, had a child with her before she got fired. Never saw her again though... and the baby 😢
when do you promote a phone that is sub par at best?
Depends on the customer's needs
what's your catch phrase for diffusing a customer?
callback later, I'm busy 😛
how do you keep newbs from stealing your desk? I tell them to move cuz I need my computer (retail, not call center)
when ps is dead how do you pass time between calls? games and ebooks on my phone, engadget.com
do the stains on the chairs scare you? yes, one of them came from an old man who borrowed my chair and peed in it
have you ever had an inter-office romance? twice, I was a waitress and they were dishwashers.
when do you promote a phone that is sub par at best? I try not to. I'll tell them it's sub-par and recommend something better.
what's your catch phrase for diffusing a customer? "Yeah, I'd be upset too. Come have a seat and we'll so...
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ENERGY DRINKS
how do you keep newbs from stealing your desk?
I don't even care. These desks suck.
when ps is dead how do you pass time between calls?
Talking with call center bros.
do the stains on the chairs scare you?
I put all stains on every chair everywhere and it still scares me.
have you ever had an inter-office romance?
Yes, and we're still together.
when do you promote a phone that is sub par at best?
I don't work in sales.
what's your catch phrase for diffusing a customer?
I just give them some affirmation. I let them know I've had the same problems. Most of the time that's a damn lie, but it works.
Monster Energy Drinks
how do you keep newbs from stealing your desk?
I have my name all over my desk (also I get in earlier than most of the n00bs.
when ps is dead how do you pass time between calls?
Look at Associated Press Articles, Play chess, read (mostly game informer)
do the stains on the chairs scare you?
Depends on the stain, had one with a strange white stain on it... I grabbed a different chair.
have you ever had an inter-office romance?
I dated my supervisor here for 6 months, and (this probably doesn't count), but my gf of 1 year worked
when do you promote a phone that is sub par at best?
When someone absolutely wants a Blackberry, I hate blackberri...
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Uh... I don't make enough money to go to the vending machine.
how do you keep newbs from stealing your desk?
I don't?
when ps is dead how do you pass time between calls?
I try to read, but end up talking to people instead.
The queue never goes down.
do the stains on the chairs scare you?
Mmmm stains.
have you ever had an inter-office romance?
Well, met my boyfriend at work and we are still together...
when do you promote a phone that is sub par at best?
Never, I'm not in sales.
what's your catch phrase for diffusing a customer?
Uhm... I don't have one.
Dew
How do you keep newbs from stealing your desk?
I'm not in a call center, so I'm usually training the newbs.
When ps is dead how do you pass time between calls?
I'm either doing real work, or doing something on my Android.
Do the stains on the chairs scare you?
A little. We have one chair that a kid pooped on. That was fun... The carpet stains scare me more though.
Have you ever had an inter-office romance?
Does a work husband count?
When do you promote a phone that is sub par at best?
Typically only when the customer says tells me their entitled to a free upgrade.
What's your catch phrase for diffusing a customer?
I don't have one. It depends on the situation. Most of th...
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how do you keep newbs from stealing your desk? My name's on my desk so no problem with people sitting there. My seat gets switched for another chair at least once a week though.
when ps is dead how do you pass time between calls? Sprint space
do the stains on the chairs scare you? Hadn't really noticed anything like that here
have you ever had an inter-office romance? Learned my lesson the hard way from a previous job. Never dip your pen in the company inkwell!
when do you promote a phone that is sub par at best? Anytime I see someone with a nextel phone and they have their hup available to use. $.99 CENT PHONES, BABY!
what's your catch phrase for diffusing a cust...
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how do you keep newbs from stealing your desk? I have my own desk...
when ps is dead how do you pass time between calls? Words with Friends
do the stains on the chairs scare you? I have my own chair where I know exactly where the stains came from.
have you ever had an inter-office romance? I met my wife in the workplace.
when do you promote a phone that is sub par at best? when a customer wants an Android phone but doesn't want to spend more than $0.01.
what's your catch phrase for diffusing a customer? That sounds frustrating. However you should have thought about that two weeks ago when we started calling you three times a day to talk about your account. I'm jus...
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how do you keep newbs from stealing your desk? I can't. I'm not going to guard my desk every day.
when ps is dead how do you pass time between calls? CNET, Gamespy, IGN.
do the stains on the chairs scare you? Yes, a few have white stains..
have you ever had an inter-office romance? I've had nothing more than just a sexual encounter.
when do you promote a phone that is sub par at best? I don't sell stuff. but when I do, I get no commission.
what's your catch phrase for diffusing a customer? I don't have one, nor do I care about diffusing them, they can go eff themselves.