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we're not allowed to say "transfer" so
whenever a custy says "transfer" inside I'm like 😳 AAAAHHHH!!!!! YOU SAID TRANSFERRR!!!@!!!
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We can't say unfortunately or transfer.
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Your're not allowed to say transfer... That is strange.
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does your mgmt show that to everyone, too? 😳
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IKR? I thought the same thing when they told us.
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Thats actually my favorite word! I used that word so many times on a call the other day the guy told me I could take my "unfortunately" and shove it up my @$$. I wanted to say "unfortunately that is not actually possible" so bad 🤣 🤣 🤣
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I'll get right on that, is there anything else I can do for you today? 🤣
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JellzJun 14, 2012, 9:00 AM
what do you say when you have to transfer someone? 🤨
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they encourage us to come up with creative language.
What I usually say is "I can conference you in with a specialist who can help you with that if you like."
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I'd be happy to getcha over to (dept) so they can resolve that for you
would you like their number before I getcha over there?
🤣
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That would be a policy change that would take some adjusting. 😳
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