Shop Talk
Sigh..
Customer: Thank you for visiting Sprint. What questions can I answer for you today?
You: want to port my number xxx-xxx-xxxx to landline phone it is possible
Jessica: I'd be happy to check into that for you.
Me: In order to better assist you, I will need to ask you a few questions.
Me: May I have your first and last name please?
Customer: My first name is xxxxxx and the last name is xxxxxxx
Customer: Thank you and may I ask if the number you have provided above is a Sprint number?
You: Yes,.
Customer: Thank you. One moment please.
Customer: I was able to locate your account with the number provided. Before we continue, I will need to authenticate your account. The following questions are designed to prevent fraud. May I have ...
(continues)
You: want to port my number xxx-xxx-xxxx to landline phone it is possible
Jessica: I'd be happy to check into that for you.
Me: In order to better assist you, I will need to ask you a few questions.
Me: May I have your first and last name please?
Customer: My first name is xxxxxx and the last name is xxxxxxx
Customer: Thank you and may I ask if the number you have provided above is a Sprint number?
You: Yes,.
Customer: Thank you. One moment please.
Customer: I was able to locate your account with the number provided. Before we continue, I will need to authenticate your account. The following questions are designed to prevent fraud. May I have ...
(continues)
...
