Shop Talk
I want to kill you.
customer: Arizona
Me: I'm afraid I am looking for the website of where the order was placed.
Me: Are you still with me?
customer: Yes
Me: Excellent. May I ask where online you placed your order?
customer: You know, I may have ordered it by phone. Does that make a difference?
Me: May I ask when the order was placed?
customer: Last week or the week before. I don't remember.
Me: Thank you. One moment please while I review your information.
Me: I apologize for the delay. I'm afraid I was unable to locate any available information in regards to placing an order for an iPhone.
customer: Thank you. I will call to further investigate.
Me: You're welcome. Not a problem. Just to ver...
(continues)