Shop Talk
You phone reps
That is sure how it seems to me.
OH NOES PEOPLE WANT TO BUY STUFF FROM ME%#@%@
Send them to me!
OH NOES PEOPLE WANT TO BUY STUFF FROM ME%#@%@
Send them to me!
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The problem is that they DON'T want to buy. lol
Yes we whine/complain a lot....call it venting. A lot of it is funny though, and refreshing to see that this is not the only center with the same problems I have. 🙂
Yes we whine/complain a lot....call it venting. A lot of it is funny though, and refreshing to see that this is not the only center with the same problems I have. 🙂
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Lol I wish they would buy from me!
"I wan dat free fon. I has to pay de deposit now? Nah I aint gots no money."
"I wan dat free fon. I has to pay de deposit now? Nah I aint gots no money."
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Selling is over coming objections. If it were easy, every one would be doing it. A good sales person can make unlimited income! 😁
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Never assumed it was easy. I know its may the strongest survive in this industry.
Here's the thing, though. When every single customer that every calls this company is directed immediately to telesales, not by accident, but on purpose, it can get very very draining, depressing, and discouraging. I'm talking delinquent accounts that we can't open, activation only that we are not allowed to pitch on, phone swaps that we are not allowed to pitch on, and like a hundred other scenarios that we are NOT ALLOWED TO PITCH ON AT ALL EVER. If we aren't allowed to pitch on these calls, then why make every single one routed to telesales, and then tell us when we don't meet goal that our jobs are on the line.
On top of that (we've all heard the i...
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Here's the thing, though. When every single customer that every calls this company is directed immediately to telesales, not by accident, but on purpose, it can get very very draining, depressing, and discouraging. I'm talking delinquent accounts that we can't open, activation only that we are not allowed to pitch on, phone swaps that we are not allowed to pitch on, and like a hundred other scenarios that we are NOT ALLOWED TO PITCH ON AT ALL EVER. If we aren't allowed to pitch on these calls, then why make every single one routed to telesales, and then tell us when we don't meet goal that our jobs are on the line.
On top of that (we've all heard the i...
(continues)
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Thor713 said:
"I wan dat free fon. I has to pay de deposit now? Nah I aint gots no money."
That always makes me laugh. How do they expect to pay the service if they ain't got no money? Did they just expect to get a free phone and use it until it stopped working from non-payment?
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Thats a problem for their future selves. Why worry about it today when you can show your new friends you were approved for phone service. people are short sighted. Id sell to people who were worried about getting a free phone, but didnt bother to ask how much the monthly cost would be. You can imagine how awesome this was during tax rebate season. "only $150 per line? and i can get 2? Wheres your free touchscreens at? And can i use my jackson-hewitt refund card to pay that deposit?" And worst case scenario they dont pay the bill, their phone gets shut off, so they sell the phones, still dont pay the bill, then complain about how bullsh!t that carrier is, all because they didnt pay their bill. Then i get charged back for the activation. Man ...
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😲 so someone is holding a gun to your head and making you read the whines and rants? 😕
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Except me.
Love my job as a Manager.
Stand around all day and browse the web and play with phones.
What a life.
Love my job as a Manager.
Stand around all day and browse the web and play with phones.
What a life.
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