WickyJul 7, 2011, 12:27 PM
"eliglibiggidy."
Long story.
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Haha
Favorite quote "I gots me onea dem Blak burry torch phones"
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A lot of the time when customers come in asking if they're eligible for an upgrade, they say 'ill-edge-id-able.'
Side note: I had a customer in the other day that wanted to know the difference between iPhones and Androids, and when I told her the Androids were more customizable, she didn't understand what the word customized meant. I had to give her a lesson on her native English language... ๐
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ughh i hate when people call it s "sims card" drives me nuts and i will usually make a point to say it the correct way to them so they hopefully dont ever say it again.
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ahhhhhhhhhhhh!!!!!!
That is /wrists +30!!!!
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Or they call the Micro SD card a "SIMS Card"
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yes this too. "I need a bigger sims card to put some more pictures and music on."
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Or they call the SIM Card a SLIM Card
๐คฃ
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"Dem free saaaail fones"
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You read that in a black woman's voice.
amirite.jpeg
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So every store in our district is tied into a group chat and one of the managers just said this in our group chat "Just ran a credit check for att... came up with a 750 deposit. Customer responds by saying "uh uh att be smokin' crack"
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I'm black and I think that's dead on.
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"Do you work fer that there cellular phone place over yander?"
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My phone is defected.
I can't get the touch screen to collaborate.
Where's the power button?
What do you mean my warranty doesn't cover liquid damage?!
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"How much is your Blueberry?" lol
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They've had a "bad phone" from day one.
8 months later they decide to call in and throw a fit and want a different phone.
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wire5Jul 7, 2011, 9:03 PM
"I'm glad I called THC"
Not me a friend got this call.
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"Hello, ma'm, you asked me to call you back around this time?"
"IT'S ILLEGAL FOR YOU TO BE CALLING ME BACK AT THIS HOUR, DO YOU UNDERSTAND?"
(checks time. It's 7pm in Wisonsin. 2 hours ahead of where I am. ๐ )
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FreddJul 12, 2011, 10:54 AM
Offer to put her on the corporate DNC list, then when she complains that she didn't get a call back you can explain that she ordered the company not to call!
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Glad everyone gets irritated at this!
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So you're working on the (blank) device?
Their response is, YEAH THE RED ONE.
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They do not have enough $ to make a call. Error is insufficient funds. The comment is "My phone says I have insignificant funds" !
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"What brand of phone do you have?"
"It's an LG Motorola."
No, it's a Samsung.
And it's always "LG Motorola", never "LG Samsung" or "Nokia Motorola" or whatever.
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what kind of phone do you have?
"AT&T" (or whatever carrier you work for)
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JellzJul 9, 2011, 5:26 PM
What model phone do you have?
Samsung.
Can you tell me the model number?
AT&T.
*facepalm*
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"When I mash the buttons, they don't work"
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May I have your first and last name?
"Kyle"
๐คจ for a minute until they realize..
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Me - May I ask if you had any questions today?
Customer - I have a question.
Me - No problem, how may I help you today?
Customer - I have a question..
Me - I got that..what is your question? ๐ฟ
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FreddJul 12, 2011, 10:57 AM
And then C says "Well, aren't you going to answer my question?"
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I want to pay my bill! When talking about a pre-paid account that uses refil cards.
Carrier XX said they would give me a free one of those, without a contract, what can you do?
I am always a couple months behind and you have never shut me off before, you guys need to turn me back on now!
I lost my phone and need my SIM replaced... but it is in some hobo's name.
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C:My phone turns off when I try to answer it!
M:What button do you press when it rings?
C:The PWR button
M๐WR?
C: Yeah the red one that says press while ringing!
M:FML
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Me: What kind of phone do you have?
Cx: The Black One!
Me: ๐คจ
Cust: I want Free Blackberry no data!
My mom: Help! I can't get my phone to work, it's not working! Can you turn it on for me?
Me: (Half hour away at work) But you're calling me on it right now!
My mom (again- after I get home from work):
My God, where have you been? Why didn't you call me? My phone is completely dead and I couldn't get hold of you! I was hoping you would call to let me know you were gonna be late!!
Me: Ummmm....I tried calling you but how can I get thru if your phone is completely dead?
These are all completely true statements I have heard. ๐
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What is your billing zip code?
-1345 East Main St.
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-Oh! Cincinatti.
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Me: Can I have the phone number we'll be working with?
Customer: 717-555-5555
M: And the billing zip code on the account?
C: 717
M: Zip code...
C: 717
*facepalm*
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Me:Are you an exisitng customer or calling to join Sprint today?
Them: Yes
ME: ๐คจ
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"i got this line for my gf/bf/daughter/son/parent/friend/grandparent/ cousin, and they won't pay their portion of the bill, so i took the phone. i don't need it anymore, and it's not fair that you guys want to charge me an ETF to get rid of it."
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Customer: "This here button on this phone don't work"
Me: "I'm sorry to hear that, can you tell me which button it is that's not working"
Customer: "This butter here, this one"
Me: "I'm sorry Mr. XXX, with us being on the phone I'm unable to see which button it is that you are referring to, could you please tell where on the phone the button is located"
Customer: "You people are bunch of Fing incompotent inbreads"
Click (cmr hang up)
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and yes he said butter not button lol
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