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Have you ever done this while on a call?
As you are saying the mighty words "How can I help you?" a burp comes out of you right in the middle of the word 'help'?
It's happened to me 3 times this week...each time it's louder than the last and harder to just play off ๐ . I really should stop drinking soda. โน๏ธ
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I went to answer a call and the customer burped. I couldn't stop giggling that he started getting upset. I don't think he realized that I was giggling because he burped ๐คฃ
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My favorite is when they burp and talk smack.. chew loudly... sing... when I put them on silent hold, it's not like I can't hear them ๐
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One time, I yawned when a customer called my store. She got mad, then hung up.
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I've yawned while reading the T&Cs. I know them by heart so I don't look at them when I say it. One time I yawned twice and the customer laughed and asked if I wanted to take an nap then continue. I laughed and said no I'll wait til later, reading these are as boring to me as they are to her. She laughed and said its cool if I wanted to nap cuz she would too! ๐คฃ
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i would have totally taken her up on that offer and the notes would have read:
'as per customer request we both took a nap'
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Last week agent next to me was laughing at a joke. The phone rang and he was still ๐คฃ when he tried to talk to the customer. Made the customer ๐ ๐ฟ ๐ก then he hung up. Called back. Talked to a manager. The manager was ๐ณ ! He came and yelled at the agent ๐คจ. Now he is ๐คญ and โน๏ธ.
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When I read this I was like ๐คจ ๐ and then I ๐คฃ and then ๐ฒ choked ๐คญ and then I was ๐ก upset and then I had to ๐คค blow my nose and everybody was ๐ looking at me. ๐
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