Home › Forums ›

Shop Talk

Unionize?

by HatesBlackberrys Jun 15, 2011, 12:57 AM

First off, are there call center unions? Is it even heard of?

Secondly, why don't we do so at one of them?

Honestly, there are some really, REALLY bad call centers out there. Their demand from their employees is way too high and their pay is way to low for the kind of **** that we put up with.

Let's see some issues:

-Minimum wage (based on the state you're in)

-Impossibly demanding stats
(associated constant verbal harassment for said stats)

-On-the-fly overtime demands (no matter your personal life, family, or whatever else)

-Inconsistent changing of stats, policy, procedures, and general work order. (no really, some policy things they have you sign a blank sheet that says "I've read and agree X", yet they tell you that the document is on a computer tool because the entire place is paperless and they cannot provide a paper version of what you've agreed to." Expecting/demanding you sign it prior to reading it...*while you're trying to assist the customer on the phone when they're interrupting*...and telling you to read it late "on your own time")

Oh, and let's mention the constant psychologically crippling customers that drive people to go insane (women have literally ran out of the building crying).

So, what's wrong with Unionizing this? Workers would get better pay compensation, more stable work hours, and random knee-jerk changes would require scrutiny instead of just "deal with it" from head honchos.

Report to moderator

Replies

Re: Unionize? by temporary Jun 15, 2011, 2:02 AM
- Re: Unionize? by HatesBlackberrys Jun 16, 2011, 4:04 PM
  - Re: Unionize? by hobble Jun 16, 2011, 4:57 PM
    - Re: Unionize? by pickles Jun 16, 2011, 10:07 PM
      - Re: Unionize? by cellboothmgr Jul 9, 2011, 11:19 PM
        
        Re: Unionize? by pickles Jul 9, 2011, 11:28 PM
        
        Re: Unionize? by cellboothmgr Jul 10, 2011, 4:50 PM
        
        Re: Unionize? by olderthandirt Jul 17, 2011, 7:58 PM
    - Re: Unionize? by Ned Schneebly Jul 11, 2011, 8:38 AM
      - Re: Unionize? by hobble Jul 17, 2011, 7:37 PM
        
        Re: Unionize? by DarkStar Jul 25, 2011, 8:02 PM
        
        Re: Unionize? by olderthandirt Jul 25, 2011, 10:12 PM
        
        Re: Unionize? by DarkStar Jul 25, 2011, 10:55 PM
- don't mind temporary by pickles Jun 16, 2011, 4:14 PM
Re: Unionize? by Researcher Jun 15, 2011, 3:22 PM
Go for it by hobble Jun 16, 2011, 4:55 PM
- About this... by Required Jun 16, 2011, 9:22 PM
  - depends by pickles Jun 16, 2011, 10:06 PM
    - Re: depends by HatesBlackberrys Jun 17, 2011, 12:27 AM
      - Re: depends by pickles Jun 21, 2011, 11:51 PM
Re: Unionize? by Researcher Jun 18, 2011, 3:14 PM
- Re: Unionize? by HatesBlackberrys Jun 18, 2011, 9:34 PM
  - Re: Unionize? by CellStudent Jun 19, 2011, 12:19 AM
    - Re: Unionize? by olderthandirt Jun 25, 2011, 3:58 PM
  - What is the difference... by Researcher Jun 22, 2011, 12:58 PM
    - Re: What is the difference... by olderthandirt Jun 25, 2011, 6:04 PM
      - Re: What is the difference... by Researcher Jun 25, 2011, 7:11 PM
      - Re: What is the difference... by christmaswhistler Jul 12, 2011, 11:03 AM
Re: Unionize? by olderthandirt Jun 19, 2011, 5:02 PM
Re: Unionize? by llama Jun 19, 2011, 5:28 PM
- Re: Unionize? by QueenMeenie Jun 19, 2011, 8:29 PM
  - Re: Unionize? by olderthandirt Jul 17, 2011, 7:58 PM
- Re: Unionize? by skoobertdoo Jun 25, 2011, 2:18 PM
- Re: Unionize? by cellboothmgr Jul 9, 2011, 11:26 PM
  - Re: Unionize? by Ned Schneebly Jul 11, 2011, 8:42 AM
Re: Unionize? by ATTDRONEV2.5 Jun 25, 2011, 2:45 PM
- Re: Unionize? by olderthandirt Jun 25, 2011, 3:33 PM
Re: Unionize? by Jesther Jul 10, 2011, 2:19 PM
- Re: Unionize? by Pimptopian Jul 10, 2011, 3:47 PM
  - Re: Unionize? by olderthandirt Jul 10, 2011, 6:37 PM
    - Re: Unionize? by Jesther Jul 10, 2011, 8:30 PM
      - Re: Unionize? by olderthandirt Jul 10, 2011, 8:47 PM
      - Re: Unionize? by Jesther Jul 10, 2011, 9:14 PM
- Re: Unionize? by Ned Schneebly Jul 11, 2011, 8:41 AM
The company I work for has a union by Mossberg Jul 11, 2011, 8:35 AM
- Re: The company I work for has a union by Ned Schneebly Jul 11, 2011, 8:36 AM
  - Re: The company I work for has a union by Mossberg Jul 11, 2011, 8:39 AM
    - Re: The company I work for has a union by Ned Schneebly Jul 11, 2011, 8:41 AM
      - I didnt want to post who I work for by Mossberg Jul 11, 2011, 8:44 AM
        
        Re: I didnt want to post who I work for by Ned Schneebly Jul 11, 2011, 8:49 AM
        
        naw it isn't like that.... by Mossberg Jul 11, 2011, 8:50 AM
- Re: The company I work for has a union by olderthandirt Jul 17, 2011, 8:02 PM

Reply You must log in to reply.

‹ Back to message list