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Replying to:  Kind of Customers: by me12   Dec 17, 2010, 8:59 PM

You must know me by name customers.

by Iove2transfercustomers    May 17, 2011, 6:28 PM

the customers who call in and give you their name, and nothing else, and expect you to know who they are, and you magically already have their account up, waiting to serve them.

"why thank you Mr. Johnson, i'll go ahead and assist you with your account. i have your account in front of me all day, everyday, just waiting for you to call, and simply give me your name only. it's not like anyone else has your name. you are special. yes, your carrier knows YOU personally that you shouldn't have provide anything else. oh no, i don't need a ptn, nor pin from you." Rolling Eyes

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