Shop Talk
Replying to: Kind of Customers: by me12
You must know me by name customers.
the customers who call in and give you their name, and nothing else, and expect you to know who they are, and you magically already have their account up, waiting to serve them.
"why thank you Mr. Johnson, i'll go ahead and assist you with your account. i have your account in front of me all day, everyday, just waiting for you to call, and simply give me your name only. it's not like anyone else has your name. you are special. yes, your carrier knows YOU personally that you shouldn't have provide anything else. oh no, i don't need a ptn, nor pin from you."
"why thank you Mr. Johnson, i'll go ahead and assist you with your account. i have your account in front of me all day, everyday, just waiting for you to call, and simply give me your name only. it's not like anyone else has your name. you are special. yes, your carrier knows YOU personally that you shouldn't have provide anything else. oh no, i don't need a ptn, nor pin from you."
Replies
- Re: You must know me by name customers. by tararatarara
- Re: You must know me by name customers. by OrionsVantage
- Re: You must know me by name customers. by FaeLynne
- Re: You must know me by name customers. by OrionsVantage
