So. The day has come that I have only a week left of this call center BS and I could be none the merrier. No more IR, no more Sales, no more Handle Time, no more Transfers, NCP, Scripting...
I'm not gonna lie, I feel like a free man. I can say what I want (within reason) on the phone.
TL;DR: FREEDOM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
...
Cincinnati, Ohio. And if you must know, it's my sister's basement. 😎
...
Someone has to live in the basement. Might as well be family
...
Good for you. Find a better direction. This job will teach you to distrust people and create stress you do not recognize until you do quit.
Sounds like you already know what I mean so good luck in the future
...
Well, I will say this about it; it's a great job for learning easily transferrable skills. I can take my time here almost anywhere. Be it a kitchen and dealing with time constraints, a sales location with dealing with sales, or even the military with expressing my eternal rage for policy changes and "customers".
Overall, I don't regret it. In fact quite the contrary. It was time well spent. I'm glad I did it, just not happy while I'm here. 😉
...
It may be stressful, but the skills you can learn are invaluable, and if you succeeded here than you can make it in nearly any business environment.
...
Agree with you. Is a good tool for other jobs. Opens some doors for future and some even feel it gives you an edge.
I applied for a gov job and they told me anyone who worked doing what I did could handle the system easily. Placed second on job, aced out by someone with double masters. Knew the person and they made a good choice.
Next time
...
How do ya'll word your call center job on your resume?
...
Account Manager,
Customer Service Representative
Additional Pylon Constructer
Survey Conductor
More to come...
...
No I mean in the information part where you describe it...
...
you answer phones and give customer service. Jazz it up, make it longer with big words and there you go
...
me12May 9, 2011, 6:28 PM
Upselling phones and feature, assisting with some technical issues & billing issues.
...
assisted customers with technical support and addressed billing concerns in a fast-paced, multi faceted industry.
...