Shop Talk
‹ all discussions
show all 12 replies
Telesales Enemies
To all telesales reps
who are your enemies?
...
Demanding for more discounts. Wants you to make miracles.
...
me12Mar 6, 2011, 7:13 PM
they start to cry and then hit on you... 🙄 redonkulas
...
Wait...so you're telling me that doesn't work? 👀
...
me12Mar 9, 2011, 11:38 AM
hahahaha, no way man... that is such a turn off! 🤣 🤣 🤣
...
That call in cause they don't have a frikken clue as to who they're supposed to call...
...
transfer to spanish cust care 🤣
...
dj89Mar 6, 2011, 9:32 PM
That transfer to you when the customer is past due, i.e., no sales possible.
...
Finance rep: I have a customer here who wants to retun a device...
Me: whoa, whoa, wait
You reached Sprint telesales
Finance rep: Oh, this is not the order support?
Me: Nope
Finance rep: Can you transfer me to order support please?
Me: (MUTE)@#$% $^% Stupid!!!
...
who transfer customers to me who want to cancel orders, change their shipping address, change their billing address, pay their bill...anything and everything NOT sales related
...
Or xfr 2 avoid CSAT!!!
...
Generally turns into a million questions, and when you try to talk them into buying now, they say they'll just go to the store and get a phone. Grrrrr. 😡
...
calling telesales because looking for a store?
in telesales store locator is blocked.
I just had a customer who called in lloking for a store. She saw the number on the website but ignored what is indicated "order by phone"
what a bonehead
...
‹ all discussions