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I miss that button.

serendair

Mar 2, 2011, 8:10 PM
The pretty one that, after 3 warnings, I could hit and cut a customer off after I note the account.

Because, y'know, I don't get paid enough to sit there and take some jerkass dropping every curseword under the sun and insulting me directly because he refuses to allow us to help him. We gave him options, he quite explicitly declined and told us where to shove it.

Well, my "good" sir, you can go ahead and take your tantrum to the internet and get sent to the collection agency as well. You're just shooting yourself in the foot in that regard.
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cstone

Mar 3, 2011, 3:51 PM
Haha I love that button. My condolences to you for having that privilege revoked. I can't stand customers like that.
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melrhodes

Mar 3, 2011, 4:02 PM
transfer to spanish speaking reps
hahaha
😈
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cstone

Mar 3, 2011, 4:39 PM
We have Puerto Rico Prepay 😈 😈 😈
LOL!!!
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ghepau

Mar 3, 2011, 11:01 PM
melrhodes..we have the same technique..
maybe we're from same call center??
hehehe
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melrhodes

Mar 7, 2011, 8:26 AM
possibly

lol
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pickles

Mar 3, 2011, 11:15 PM
lol +1 melrhodes. i've xferred jerks to spanish cust care, american express, equifax, etc
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ghepau

Mar 3, 2011, 11:22 PM
cheers!! we're on the same team
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