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Top message:  Kind of Customers: by me12   Dec 17, 2010, 8:59 PM

Replying to:  The Online Buyer by slolearner   Dec 19, 2010, 5:35 PM

Re: The Online Buyer

by Ghosthendrikson    Feb 9, 2011, 2:39 PM

The Online Buyer is probably my LEAST favorite customer. The discounted price combined with the instant rebate instead of Mail In is very difficult to compete with as an indirect.

It's especially annoying when they come to me to get all the information, check out the phone, get questions anwsered. Then when I go to close the sale they pretty much stonewall me, despite all my efforts to close.

The worst will then bring the phone in to me to get contacts transfered or ask to have their bluetooth headset synched. I visibly shutter.

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