Shop Talk
Replying to: Kind of Customers: by me12
By the Books
This customer will NOT upgrade until out of contract. Not at 16-18 months on his primary, nor 20 months on his secondaries.
"Oh no, I should just wait until my contract is up..."
This is usually the same customer that believes that nothing can change about his/her plan until the contract is up AND that any action on their account is going to change their old plan to a newer, more expensive plan.
"Oh no, I should just wait until my contract is up..."
This is usually the same customer that believes that nothing can change about his/her plan until the contract is up AND that any action on their account is going to change their old plan to a newer, more expensive plan.
Replies
- Re: By the Books by Candall
