Shop Talk

No sir it is not. I duno who you work for, but its common sense to not get SALES on the line if you want anything. You get Customer Care. Where they cannot match everything and more. SALES is here to SELL (key word) Store reps are scumbags because they lie and lie to customers. Good example is I just had a phone call saying that we would credit the price of the 200$ phone they just bought instore... I advised my customer that if he returns the phone I will upgrade him to the same phone for free... but I will not (even if I could) credit for a phone bought in store...

Again, if you think we are scum just because we are here to do our job of SELL, then get into a different business or just know the right people to call.