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Replying to:  Kind of Customers: by me12   Dec 17, 2010, 8:59 PM

The Verifier...

by me12    Jan 3, 2011, 8:34 PM

Customer who verifies account before even giving you the cell phone number. Evil or Very Mad

With these people I like to:
1) Let them finish "verifying the account"
2) Them inform them that I do not have any information to run off of because you neglected to give me the cell #.
3) Then ask them to re-verify Everything Including the Home Phone and Email. And sometimes even ask them to repete things because 'the line cut out'.

I find doing the above relieve my pressure from these kinds of customers.

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