Shop Talk

These are the people who either like the sound of your voice, are having troubles in some relationship or another, or just don't know what to do other than to waste your time on the phone.

Last Friday and Saturday both were good examples of this; last call of the night and both of them proceeded to waste my time; the Friday guy proceeded to go over every detail of his plan twice with me as if I didn't know what it was, argued with me about what roaming really means (dude; I'm sorry, you have good coverage in Hawaii, but your hometown stateside is totally roaming; no, your children are not getting their any mobile anytime, you're ridiculous.)

And the Saturday lady proceeded to refuse to let me get her to a supervisor after I clarified twice that I would not be able to credit the charges she wanted done four separate times, as they were valid charges and she refused our usual method for credit negotiation. (She also wanted a free phone and Telesales was stirring ish up; I'm not very happy with them for asking if we could put a credit towards her EVO purchase to make it better.)