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Replying to:  Kind of Customers: by me12   Dec 17, 2010, 8:59 PM

The Ancient

by phantom mullet    Dec 20, 2010, 12:33 PM

The Ancient has been with your company since day one. When you ask "Are you an existing customer?" the response is likely "I've been a customer for X years!" or "I've been a customer since before you were born!"

The Ancient is set in his ways and his plan. Can't add a line to that plan? I don't want it. Can't upgrade and keep his plan? He'll do without. Why should he have to sign a contract anyway? And why are new customers getting the same price?

The Ancient will never leave, no matter how much they threaten. Dirty, rotten tease...

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