Shop Talk
lol
customer just sent this through chat -
Customer: EXCLAMATION!!! POINTS!!!!!!!!!!!!!!! THEY! PROVE! YOUR! OPINION! IS! RIGHT!!!!!!!!!!!!!!!!!!!!!!!!! REMEMBER THAT JESSICA. IT MAY COME IN HANDY ONE DAY.
I asked "How may I help you today?"
You: Oh I am ok. Just going around spreading the word.
Jessica: No problem, I would be happy to spread the word as well. I am here to help between the hours of 6am & 10pm PST, Monday-Friday and 6am & 7pm PST Saturday-Sunday. Thank you for visiting sprint.com yadada..
Customer: EXCLAMATION!!! POINTS!!!!!!!!!!!!!!! THEY! PROVE! YOUR! OPINION! IS! RIGHT!!!!!!!!!!!!!!!!!!!!!!!!! REMEMBER THAT JESSICA. IT MAY COME IN HANDY ONE DAY.
I asked "How may I help you today?"
You: Oh I am ok. Just going around spreading the word.
Jessica: No problem, I would be happy to spread the word as well. I am here to help between the hours of 6am & 10pm PST, Monday-Friday and 6am & 7pm PST Saturday-Sunday. Thank you for visiting sprint.com yadada..
...
I kind of wish I was a chat rep. Seems easier because you don't have to listen to anyone yell at you, no matter how many captial letters and exclamation marks they use. 😁
...
I agree. Eventhough the yelling and cursing is all part of the job (and often times amusing) it would be nice to get a break from it every once in a while.
...
The only problem with chat is that they give out a phone number to call that calls the email department. Then I get to talk to a customer who opens with "I was chatting online and...." or " I can send you the transcripts from my chat and show you what I was promised". Don't get me wrong I don't hate chat just the fact that I have to sometimes clean up there mess.
...
