Shop Talk
Secret "I'm a phonescooper" code....
Is there a code-word we can use?
ei: hi, my name is ___ and I'm working with customer so and so, PS, my dealer code is..
did you see the PS? yeah, thats my idea for the code.
Who's in?
I'm *always* tempted to build rapport to another rep by saying, "Uhm Hi ___, hey while you're pulling up this customer's account may I ask if you visit Phonescoop.com? Do you happen to have an account there,and uhmm, participate in the forums?" But of course, I can't say that! đ¤Ŗ đ¤Ŗ
Ever since I started being active here in PS, I've become curious to know if the rep I'm talking to happens to be in this forum as well! Ohhhhh how cool is that! đ¤Ŗ
Count me in~ đ
"Hi, my name is Service Guy, and I work for ABC Wireless, an AT&T Authorized Retailer. PS, my dealer code is 12345."
I will do it, will do it, will do it, once I start taking calls again, sometime this week đ
i dont think this would work for me, we have a special number, the only ppl that call us recieved a flier/txt specific for them. or we call them... rare i xfr to another department or get xfrs from diff departments. âšī¸