Shop Talk
Customers who won't shut up
So...I just spent 10 minutes listening to some idiot ramble on about how he converted his individual plan to a family plan and only recieved one free phone. He is a loyal customer of 6 years and should have received 2 phones blah.blah.blah.yak yak yak
He just wouldn't stop repeating himself so I let him keep talking.
Finally when he was all done, I said.
Sir, you're eligible for a full upgrade on your existing line.
All I could think of was that I should have added "and if you would have shut the F up 15 minutes ago I would have taken care of you then instead of listening to your pity story about how you were mistreated"
Anyone else dealing with customers who don't know when to shut up?
He just wouldn't stop repeating himself so I let him keep talking.
Finally when he was all done, I said.
Sir, you're eligible for a full upgrade on your existing line.
All I could think of was that I should have added "and if you would have shut the F up 15 minutes ago I would have taken care of you then instead of listening to your pity story about how you were mistreated"
Anyone else dealing with customers who don't know when to shut up?
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deepc said:
Anyone else dealing with customers who don't know when to shut up?
All of us.
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yeah all of us mostly and the worst thing is after they keep on talking they will hung up, they haven give us a chance to explain that we could do it but not offering it upfront.. jezzz... 😈
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All the time.
I sound like Bugs Bunny every so often.
Cust: Blah blah blabbity blah blah blah....
Me: But-
Cust: ....blabbity blab blah blah bloobity blabby blah blah....
Me: But sir-
Cust: ....blah blah blah blobbity blah blah blorg blah blah blah blah....
Me: Well I can understand that, sir, I-
Cust: Rarrrgggh! Blarggity blarr blarr blarr! Blabbity blabbity blab, blab blah blah bloobitty bloib...
Me: Yes sir, I'm so sor-
Cust: Blah blah blah blah...blah blahbbity blah blah blah...
Me: Well sir, you-
Cust: Blah blah blah...let me talk to a supervisor RIGHT NOW!
🙄
Like I said - ALL. THE. TIME.
I sound like Bugs Bunny every so often.
Cust: Blah blah blabbity blah blah blah....
Me: But-
Cust: ....blabbity blab blah blah bloobity blabby blah blah....
Me: But sir-
Cust: ....blah blah blah blobbity blah blah blorg blah blah blah blah....
Me: Well I can understand that, sir, I-
Cust: Rarrrgggh! Blarggity blarr blarr blarr! Blabbity blabbity blab, blab blah blah bloobitty bloib...
Me: Yes sir, I'm so sor-
Cust: Blah blah blah blah...blah blahbbity blah blah blah...
Me: Well sir, you-
Cust: Blah blah blah...let me talk to a supervisor RIGHT NOW!
🙄
Like I said - ALL. THE. TIME.
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