Shop Talk

This evil, vile, rude CUN7 of a woman called today with an unlimited calling plan today, said she had issues with dropped calls and low signal. I pulled her call records and found not even 1 dropped call she was in perfect coverage no one in the area had reported any issue. while she was busy talking smack to her friend that we suck so bad and boost never gave her any issue and I better be giving her a credit or she was going back to boost... bla bla bla any way I found no legit issue on her account, now I had full right to tell her so sorry but I can feel the escalation coming on so I gave her a small credit and tell her if she has any more issues call back.

She then says this is bull $hit!! With all I have been threw you owe me a full month of free service!
SSHHHHHIIIIIITTTT! NO!

So So So sorry no.

She then says that after this month if she has even 1 dropped call she is going to call back for a full refund in check form and she will go back to boost, calls me a Bit@h and hangs up.

Good luck getting that refund sweet heart!

Why do people feel the need to act like this?
I am a credit freak call in and talk to me I will give you a credit for any issue, but a full month of service for nothing? If I called sprint and said that I would expect some one to disconnect my acct and hang up on me!

\My god I know my job is to be nice to you and help you, I am cool with that and I get paid damn good to do so, but respect is a 2 way street.