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This one takes the cake!!!!!!!!!!!!!!!!!!!!!!!!

justfinethanku

Jun 11, 2010, 5:32 PM
Customer: Can I pay a bill here?

Me: Not a problem man, whats your phone number?

Customer: ********

Me: alright, it'll be $76.40 plus a $1.00 convenience fee totaling $77.40

Customer: But my bill Say's $76.40, why is it a dollar more?

Me: There is a $1.00 fee to pay here at the store, you can avoid that by paying online or mailing in your payment if you'd like.

Customer: no.

Me: No what?

Customer: Absolutely not, I will not pay another fee for this phone.

Me: Alright, I'm sorry I couldn't help you. the website is www.tmo....

Customer: I am going to pay my bill here, but you are not going to charge me.

Me: I'm sorry, It's not a fee I can waive, and it's only a dollar.

Customer sits on the FLOOR< ...
(continues)
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rlpinca

Jun 11, 2010, 5:37 PM
You win the stupidest customer story contest.

Be expecting your prize in the mail.
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Researcher

Jun 11, 2010, 5:58 PM
But keep in mind to get your prize sent in the mail there will be a dollar charge........ 🙄
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ruler_goddess

Jun 11, 2010, 6:26 PM
🤣 Thats so stupid effing stupis @#% people
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citrixerk

Jun 11, 2010, 6:21 PM
😳
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Poking Pixie

Jun 11, 2010, 6:26 PM
Wow, that's almost as bad as the cucumber lady. 🤣
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SUMC_MEAD

Jun 17, 2010, 10:16 AM
cucumber lady?
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retrocool

Jun 11, 2010, 7:06 PM
I wouldn't have sat on the floor.

I'd have paid my bill with the dollar fee, then peed on the floor, then left.
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Researcher

Jun 11, 2010, 7:19 PM
Oh YOU"RE the guy that was at our place!!!
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retrocool

Jun 11, 2010, 7:51 PM
No, I was the cop.

Gimme a donut and a cuppa coffee.
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sweetcherrygurl

Jun 13, 2010, 1:11 PM
wow..... and our billpay fee is $3.00...... thanks for taking this guy off the street who only knows what he would've done if the fee was $3?? 😎
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Eibhlin

Jun 14, 2010, 1:27 PM
1?!? 3!!?!! Do I hear FIVE!!!! SOLD!!! AT&T winns with a FIVE DOLLAR fee to pay your bill with cash money at the store.
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ecycled

Jun 14, 2010, 2:57 PM
We charge $5, trying to keep the rif-raff from wasting our time.

This guy would have shot me if I told him five bucks.

Agreed thank you for taking him off the streets but I'm sure he will do more damage.
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wdfichtel

Jun 13, 2010, 5:44 PM
It was Flexpay, wasn't it? I hate to stereotype, but I did Flexpay customer care long ago before I did Tier II PDA, and that just sounds like a Flexpay customer... 🙄
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justfinethanku

Jun 15, 2010, 8:44 AM
haha... absolutely was.

And he was about a week late

(we don't charge flexpay customers late fee's!!! can you imaging if he was a regular customer???????)
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dntbhatin

Jun 14, 2010, 2:25 PM
I totally took a sup call once and the lady was so upset she told me she wasn't getting help in the store and she wet herself to prove her point...the store rep got back on the phone and said he couldn't believe it lol man people never stop amazing me
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sweetcherrygurl

Jun 15, 2010, 7:51 PM
dntbhatin said:
I totally took a sup call once and the lady was so upset she told me she wasn't getting help in the store and she wet herself to prove her point...the store rep got back on the phone and said he couldn't believe it lol man people never stop amazing me




wait a sec.... how does wetting oneself prove a point? other than the point that you are a sad, pathetic, childish person who needs to go back to wearing Pull-Ups? 👀
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ecycled

Jun 14, 2010, 3:00 PM
Fantastic! Great vid.

Once again my motto 'pics or it didn't happen'

People we need more vids and pics of this. Maybe someone should start a stupid customer site, other than 'people of walmart'
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kingjerm420

Jun 14, 2010, 3:09 PM
I got to see your video when I got home man, good stuff. Its sad to go to jail over something as trivial as a $1.00 fee but if you're going to be stupid like that you deserve a night in jail. Get with the program! 😛
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iljaaf21

Jun 14, 2010, 5:35 PM
That. Is. Awesome. Was he drunk, unstable, or just a nut job? I've had some customers make a scene before, but not like that. Thank you for sharing, it made me laugh.
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bobrings

Jun 14, 2010, 11:17 PM
omg that is awsome ty so much for doing that.
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TheWay

Jun 17, 2010, 9:54 AM
LOVE the video.
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SUMC_MEAD

Jun 17, 2010, 10:30 AM
Just wow
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