Shop Talk
iphone 4 stupidity
we were just informed in my call center that we're not allowed to inform customers of the pricing nor the eligibility for customer's to get an iphone 4 and that we have to refer them to their online account, self-service or apple. LET'S MAKE MY JOB HARDER YAY.
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well they can BUT there is always the one that wants you to tell them because either they dont have a computer or the dog ate it... so yeah... 😕
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LOL!! that is so true, actually so many people logged in to mywireless and order new iphones last night to get unl data plan, they shut downt the upgrade stuff. actually they shut it down 1hr before 12am. it was not to nice of att
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i know!! today i got tons of calls that they where basically begging me to add the unlimited data 🤣
first they bit** for having to pay for it.
and now that we are putting a limit on the usage they want it 🤣
first they bit** for having to pay for it.
and now that we are putting a limit on the usage they want it 🤣
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That's odd. I've taken about 5 calls asking if they're eligible for an upgrade to the iphone and explaining pricing etc... and I've only been here a few hours.
Your call center sounds fun.
Your call center sounds fun.
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