Shop Talk
I can't hear it ring!
Customer comes in.
C: I bought this phone a few days ago for my girlfriend and she can't hear it ring.
M: Is it coming through at all or she just can't hear it?
C: just can't hear it.
M: Ok, let's look at the settings. Have you tried different ringtones?
C: YEAH!
I call the phone to see how it sounds. When the call comes in, I admit, I couldn't hear it. Then it started getting louder. I realized it has an ascending ring. There is no changing that feature on this particular phone, so I go into the ringtones. I go through the standard ringers, set it, then call it again. The customer agreed that he could hear it better. I explained that it will start out soft, then get louder. He understood. I went back into the ringtones an...
(continues)
C: I bought this phone a few days ago for my girlfriend and she can't hear it ring.
M: Is it coming through at all or she just can't hear it?
C: just can't hear it.
M: Ok, let's look at the settings. Have you tried different ringtones?
C: YEAH!
I call the phone to see how it sounds. When the call comes in, I admit, I couldn't hear it. Then it started getting louder. I realized it has an ascending ring. There is no changing that feature on this particular phone, so I go into the ringtones. I go through the standard ringers, set it, then call it again. The customer agreed that he could hear it better. I explained that it will start out soft, then get louder. He understood. I went back into the ringtones an...
(continues)
...
Aww man that is awful. I'm so sorry you had to deal with that. But at least now you can laugh about it. 🤣
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