Shop Talk
I dont know you bob smith!!!!
So is it just me or does it drive you completely insane when a customer walks in to your store and they say....
Him: Go ahead and look up my account
Me: ok may I please have your phone number?
Him: Its Bob smith
Me: Ok, I need your number.
Him: Can’t you just look it up under my name? I have been a customer with you for x amount of years.
Me: I understand that sir but our system runs only off phone numbers.
Him: Just pull me up i know you can.
Me: Sir i really need a number
Him: Well I would hate to go to your competitor "Cingular" But i guess i may have 2.
Me: *chuckle under breath* Sir all i need is a phone number, and i would be glad to help you.
Him: Thatâ€...
(continues)