Replying to: Bob Threads the complete (so far) tales of Bob by xDon.TM
or Freckles goes to Taco Bell!
It was a quite Saturday after noon in nowhere america, a call center rep, Jessica, woke up early in the morning, brushed her teeth and went to work at her local call center to pay off her college bills. Throwing on a T-shirt and jeans, slipping into some sandals and driving off in the early morning traffic she had no reason to believe today would be just like any other day. Unknown to her freckles, offspring of Bob had gone to Taco Bell and was using the excuse to vent her frustrations on some unsuspecting agent.
An automated voice clearly speaks through the speaker phone "Thank you for choosing Taco Bell, we apprechiate your business and know you have many choices when it comes to your dining expierence. Please choose an option so your call can be directed to the correct department so a trained specialist can assist you."
Jessica hearing the clarion call of an incoming customer in her headset sat up and perkily announced "Thank you for your visit at your local Taco Bell, may I ask how you felt about our Value Menu today?"
"This is absolutely horrendous...." a whailing of a babe crying, closer the the microphone than the caller sounds, interrupts the remainder of the caller's information.
"Excuse me, I couldn't here you for the cute baby in the background. Could you please say that again?" Jessica felt her heart strings begin to strum in tune with the babies hammering cries.
"I said this is utterly unacceptable. My father taught me about you people and I see he was completely correct. I demand to speak to someone about this meal. I clearly asked for the..." Again the baby is crying clearly through the phone at a volume that is causing the headset to begin shorting out.
"I really am sorry miss, but I couldn't hear you again for the baby in the background. Is it possible to step away from the child or would you like to call back when it's more convient?" Jessica held the ear pieces closer to her ears to try to discern the response to her polite request.
"Heck no, I'm not putting the baby down! Nathan Jr is in terrible pain. All because of your poorly perpared staff and food at the Taco Bell I just left." Freckles heritage begins to kick in, "I demand to have a free meal once a week for the next 2 years whenever I go into a Taco Bell or Pizza Hut."
"Mame, my department deals with your comments reguarding the value meals. If you have a complaint I can certainly transfer you to.."
"No, never transfer me! I refuse to be transfered, ever." Almost as though freckles new the policies and procedures of a call center.
"Well, I guess I could write your complaint down and walk it over to the correct department for you. How can I assist you?"
"For starters I asked for the newest menu items, the ones I saw on TV..."
"Oh the new Volcano Menu, I heard they were really enjoyable, what did you think of them?" replied the curious Jessica.
"Stop! Listen to me when I'm talking to you. Don't interrupt me. I have very important thing to say, because Taco Bell is going to pay for my baby going to the hospital! No one said it was hot! No one said there were those hot peppers inside the food! No signs on the door warning me to not eat this food because it will cause a chemical burn in my babies mouth!"
"Okay Mame, please calm down. Now why did you feed your baby something called 'Volcano' and not think it was hot?" inquired the very confused Jessica.
"My baby is hungry and what my baby wants my baby gets" explained freckles.
"Mame I don't think I can take this to the complaints department and expect any sort of result. That department handles issues like the food was cold or no red sauce with your burrito." Jessica began to sweat herself, heart was beginning to race with the memory of the baby screaming in the background, now silent. "Hello mame, are you still with me?"
"I'm still here, but the hospital us looming closer. You better do something to make this right or I'm going to talk to my daddy's sister's half cousin's girlfriend's uncle who is a lawyer and have him begin filling paper work this very minute for every thing your company and your job is worth!"
"I don't know what I can offer you, Mame! We don't give free meals or money. I don't... don't..." the phone goes silent for some time. Scrapping and scrathcing is heard on Freckles' side of the conversation. Then a new male voice, soft but firmly states "I do appologize for my agent, but she is currently having a medical situation and will not be able to further assist you. Is there anything I can do to help you?"
"You better do something to make this right or I'm going to talk to my daddy's sister's half cousin's girlfriend's uncle who is a lawyer and have him begin filling paper work this very minute for every thing your company and your job is worth!" repeated Freckles not backing down.
"Mame, I don't know what your talking about, please explain the situation to me." the soft voice lulled into the phone.
Freckles began describing in detail the situation of her son, Nathan Jr, eatting a 'volcano' taco from taco bell and the lack of warnings recieved for such a dangerous fast food when soft music began to play. Within a few minutes an automated female voice chimmed "At the beep the time will be 1:43 pm....beep."
No replies to this message