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Elderly caller
just got this call when we had a monstrous ammount of calls on queue.
Me=me
Ec=elderly caller
Me: thanks for calling spring how can i help you?
Ec: yeah, quick question. how come i've got to include the area code when i call a number. this just started yesterday.
me: (confused) are you asking me why you have to dial an area code to call out on your phone?
Ec: yeah, never did it before.
(mind you he's acct was legacy acct. this guy has been with sprint for god knows how long)
me: im sorry sir but as long as i remember, area codes are a requirement whenever you call out using your cell phone.
Ec: well never did it before and only was asked to do it yesterday.
me: (after about a 3 second pause) I'm sorry if you fe...
(continues)
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LOL
"Well thanks for letting us know then, have a great day."
I think its funny, and not too terrible. Great call.
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Ah yes. I have been getting that all day. New requirement in Connecticut. Two new area codes coming. Ct is getting big time
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MennoNov 15, 2009, 2:49 PM
you should see it when they move, and then complain that none of their speed dials work (no area code)
area code requirements vary by region. I still think it's funny when I give the phone to a customer and they tell the customer service rep (who is in another state) that their phone number is 555-5655, and then get annoyed when they have to give the area code.
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I seriously never knew that. thank you for the enlightenment.
now i feel silly for putting the above post. ðŸ¤
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also if someone travels to a different area code they will then need to enter it
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I can call anyone with the same area code with out dialing the area code... but if i am calling another one, I have to dial the area code. Doesnt matter what area I'm in. But I'm in Texas. I'm within a rock's throw from 6 different area codes. 😳
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A lot of time when I ask for a caller's area code they give me a five digit number and I'm like ?
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I did not believe it the first or even the second time. I had a old custy who wanted to know if he could get a cell phone with a rotary dial!
😲
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In all honesty an area code is not always needed locally to make a call. However in some areas it is, take Salt Lake City Utah they are required even on local calls to dial an area code.
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