Shop Talk
"I'm not giving you my pin number!"
what the hell do you think im going to do w/ your pin # to your sprint account? unless it is the same pin # to your debt/credit card, nothing.
and by the way, smart 😲 ss, i can access your account whether you give me your pin or not. we just tell you we can't and have you provide it for YOUR protection!
how would you like for some random person to call in, and i give them ALL of your account info without having them verfy anything. bet you would wish i asked for a pin THEN!
and you've got some nerve calling ME, and giving me attitude about asking for your info.
you expect me to answer your questions without you au...
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xxx-xx-8796
There is the last four of my social have fun and go nuts.
I find it's more easily understood, even though redundant, to say PIN number or PIN code on the first go around.
I'm not getting paid to be a literary critic. I'm getting paid to serve the customer (and finish the call within my handle time goal...so "huh" is not a good thing to hear!)
its kind of funny when they do that.
when they start getting all bitchy and start complaining for asking for their pin, i give them the customer care number, as i am an online order support rep, and then they complain they have to call. listen stupid, you cant have it your way. 🙂
i love the customers that give a 4 digit pin, and then you say it must be 6-10 digits and they give some random one like golf123 and we tell them in another way of it must be between 6-10 numbers, and they are still get confused. 0_0
famoussasjohn said
i love the customers that give a 4 digit pin, and then you say it must be 6-10 digits and they give some random one like golf123 and we tell them in another way of it must be between 6-10 numbers, and they are still get confused. 0_0
lol. i know this is off subject because we're talking about PIN #'s here, but for what you just said....i love when i ask them for their number and they give me the 7 digit number and when you ask for the area code, they give you the zip code..lol..and you can say AREA CODE like 4 or 5 times and they'll still give you the zip code and then they get more and more irritated by it lol until finally you say...i think you're giving me your zip code, the area code is ...
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