Shop Talk

Oct 13, 2009, 2:59 PM

Flexpay customer care!!!!! AHH! No one speaks ENGLISH...why?! 👿

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Oct 13, 2009, 3:03 PM

Because they are there to make our lives hell

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Oct 13, 2009, 3:09 PM

I was on the phone with them for 40 minutes!!! just trying to see if a wired headset was under warranty...the first guy xferred me to blackberry... ? why?? I have no idea! The 2nd guy had me on hold for the longest time! If that call gets pulled I will probably lose my job

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Oct 13, 2009, 3:11 PM

Trust me I don't like them myself and really wish we didn't have them but there is nothing we can but suffer. I have it worst off then you. I am in WTS

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Oct 13, 2009, 3:23 PM

That's where I wana go, WTS...I don't like it over here 🙂

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Oct 13, 2009, 4:09 PM

Ask your coach

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Oct 13, 2009, 4:16 PM

I'm on a level 6 and I have 3 corrective actions...one of the sup's over in WTS said I need to be on a level 4 and no corrective actions

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xexy

Oct 16, 2009, 4:55 PM

holy crap 3 corretive actions?

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Oct 13, 2009, 3:04 PM

There are there to make our lives miserable

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Oct 13, 2009, 3:54 PM

I just had to deal with them again...they migrated a custy over from month to month to an AC and they told him to go into a tmo store to get his discounted phone...FP didnt even understand what was going on...i'm assuming they had to wait a certain time period in order to get a phone... ? i have no idea.

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CustomersAreRubbish

Oct 13, 2009, 3:37 PM

Just dealt with them myself. Didn't go too bad though. Yes, I work outsourced for Sprint, but I'm with TMO as a customer. Long story, not related to Sprint's customer care department.

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