Shop Talk
New rule-
how about a rule about people coming in 1 minute before closing to do a bill payment because their bill is already late and their phone will be shut off unless they pay right now. Those people grate on my nerves.
No sir, I would not like the $40 I'll make servicing your account today!
Crapbag said:
You must make enough in commission that you can afford to turn away money.
No sir, I would not like the $40 I'll make servicing your account today!
Can I have her 40 dollars?!
Suckers!
But 20 minutes before? That's more than a little extreme. Yes, if someone is there to complain about something you have no control over, whatever.. but if they are looking on creating a family plan.. that's money.
What I DEFINITELY will not do is stay after closing for something that ISN'T a sale...."Oh it's only 2 minutes past closing time, I need to make a payment to keep my service from being suspended"....Sorry, you're at least 2 weeks past the due date which means you've had that bill for over a MONTH.
I leave my store open until I finish closing, If you get me before I lock the door, you get to do business. If ive already cashed my drawers filed reports etc. Then it goes on tomorrows business. Pretty simple really.
I have been here till 11pm. Staying open for an upgrade has allowed me to be available to catch the 5 line port that was right behind it with a few blackberries and text on everything.
let me see. 2 hours or 6 phones. No sir! i don't turn down business no matter how good my month is!