Shop Talk
one liners
"it was a samsung"
do you know the make and model of the phone?
"its a motorola nokia. no, its the samsung razr strobe."
what is your relationship to the account holder?
"datz ma baby daddy."
may i have the date the incident occured?
"i bought it in june."
whats the make and model of the phone you're calling about?
"metro pcs."
may i have the best daytime or evening number where you can be reached at?
"anytime."
"its the flip phone with the screen on the outside part."
do you have an email address?
"yea its 123 blahblahblah street."
"Yes" (customer walks out)
.....? ๐คจ
M
C
M- welcome to bla bla bla how can i help you today.
C- I need a phone!
M- ok.. What kind of phone are you interested in? we got a wide solection
C- I want a camera phone.
M- Ok what about so and so.
In any case he ends up picking a phone with a out a camera and he knew it cause we have a display of camera phones and none. And there marked.
He comes in the next day bitch and complaining that he tryed takeing a picture.. Im like hu?? ๐คจ He pointed to the Big speaker on the phone and said see its a camera phone and it wont take pictures. Im like sure thats the speaker.. he walks out mad and th...
(continues)
Me: What Networks sim card is in the phone
Custy: *Hands me a CDMA phone*
Me: Sir this is VZW phone and wont work in the UK.
Custy: Yah huh it will my brothers uncle, fathers, sister, son in law car salesman said it would.
Me: Nope its impossible you need to buy a new phone
Custy: *Slams phone down* Your a lier!
*Custy storms away almost knocking down a person in the hall*
Some days I hate my dam job. A frecken Pre Paid phone is only 20 pounds yet some people still want something for nothing.
Nadesico81 said:
This happend to me one time while dealing with an American Ex pat here in the UK.
Me: What Networks sim card is in the phone
Custy: *Hands me a CDMA phone*
Me: Sir this is VZW phone and wont work in the UK.
Custy: Yah huh it will my brothers uncle, fathers, sister, son in law car salesman said it would.
Me: Nope its impossible you need to buy a new phone
Custy: *Slams phone down* Your a lier!
*Custy storms away almost knocking down a person in the hall*
Some days I hate my dam job. A frecken Pre Paid phone is only 20 pounds, yet some people still want something for nothing.
No wonder he's upset, a 20 pound phone? Who would want to lug around that thing a...
(continues)
Me- *BELCH* ...Shaddup and gimme your pincode.
NOW SHUTUP!!!
Bjork
I do love you, you said words that make me happy.
I can so see a lot of our customers saying this in my store.
Here's mine today from some over 60+ ladies looking at a netbook (I already see you rolling your eyes). None of them knows anything about computers.
Me - The monthly plan when combined with a cell. phone is $60 with a 5GB limit.
L1 - So what hes saying is that you get it put with your cell. phone
L2(looks back at me and says) - so what your saying is that its $30 more per month.
WHAT!! Who said 30, not me and not the lady who thought it was a LED 10.1 and had no idea what that sticker was. (10.1" LCD screen). The whole conversation was disturbing. I didn't want to be present.
cust: 333-444-9999
me: (types in number) I'm not getting any records?
cust: (wide eyed) Thats my number!
me: Is that your cell phone number?
cust: No, its my house number.
me: (what I wish I said) Do I look like I work at a F**k**g land line company? Did you come in here because you want to do something to your home phone like fix reception or upgrade!!
me: (what I do say) Oh I'm sorry. No I need you cell phone number. May I have that Cell number please?
-------Who doesn't get that a million times a day? And it does happen because I'm in a retirement community that should be cell phone blocked (period).
-I need my phone, it is my only means of teleportation.
or
-I need my phone NOW!!!
(As my peer would put it. "Sir; turn around"
-Your phone is scheduled to be delivered tomorrow via UPS... blah, blah... starting with the zipcode may I have the address where you'd like your phone shipped to?
-Its 123 W 65 St.
or
-Its in the corner of Whatever St... (silence)
After painfully getting that address you are asked these questions.
-When will I get the phone?
-What time will I get the phone?
-Where are you sending it to?
-Who's delivering my phone?
I'm sure there is more... just got my first call of the day and it was priceless.
Custy: Yes, I am having problems with my iPhone... ๐ณ
In fact, there was a VZW rep on here who had a 30 minute heated argument with an iPhone customer trying to convince him that VZW is not AT&T and that they don't carry the iPhone.
๐ฟ
we know we know...
Drunk said:
Wait, who are you? What the H did ay just say?
Tuben verbals are only useful if you know how to tweak the qantomarble function located in the fusil lodge of the verbalidge.
"no never it just broke in half."
do you have an email address where we can contact you regarding your claim?
"yes."
may i have the wireless number you are calling about?
"i don't even know that my phone was stolen."
may i have your first and last name?
"melissa."
Custy: fa fa fo na na fa fa fo fo na