Shop Talk
Crazy Customer stories
Just had this call. I almost died.
Me- Thank you for calling Sprint Premier, etc. Number please?
C- blah blah blah.
Me- Did you recieve a letter from us recently?
C- Yeah, they was tellin' me to set up a pincode or sum such.
Me- (That letter went out a year ago). Well alright, let's get that set up for you.
Set up pincode, and then ask about security question. Customer chooses the first pets name question.
Me- And the answer to your question? (Typing notes)
C- Yeah, had me a cat one time. Name was Morris.
Me- Oh really? (Not paying attention at all. Typing continues.)
C- Not sure what happened to it really. Think it got smooshed by a cow or sumthin'.
Me- (Typing stops abruptly) Uhhhhhhhhhh. Like it fell over on the ...
(continues)
Me- Thank you for calling Sprint Premier, etc. Number please?
C- blah blah blah.
Me- Did you recieve a letter from us recently?
C- Yeah, they was tellin' me to set up a pincode or sum such.
Me- (That letter went out a year ago). Well alright, let's get that set up for you.
Set up pincode, and then ask about security question. Customer chooses the first pets name question.
Me- And the answer to your question? (Typing notes)
C- Yeah, had me a cat one time. Name was Morris.
Me- Oh really? (Not paying attention at all. Typing continues.)
C- Not sure what happened to it really. Think it got smooshed by a cow or sumthin'.
Me- (Typing stops abruptly) Uhhhhhhhhhh. Like it fell over on the ...
(continues)
...
I would have choked on my own laughter and blood would have come out of my eyes.
...
off the topic of cell phone but on topic with crazy customer stories, while working for SBC Dsl tech support
Me:"Generic Opening Statment"
Customer:My name is blah blah and password is blah blah
Me:How can i help you today?
Customer:My Modem isnt working.
Me:Alright, i can help you with that. What color are the lights on your modem?
Customer:There are no lights.
Me:*Confused*Alright, well have you hooked up the modem?
Customer:Yes, all the wires and cords are hooked up.
Me:Okay, good. Now have you turned on the modem?
Customer:*Silent pause*
Customer:NO WHERE IN THE INSTRUCTIONS DOES IT TELL ME TO TURN THE MODEM ON!!
Me:*Dying inside*
Customer:*turns on modem* it works now!
*Click*
Ahhhh... Ignorance is bliss...
(continues)
Me:"Generic Opening Statment"
Customer:My name is blah blah and password is blah blah
Me:How can i help you today?
Customer:My Modem isnt working.
Me:Alright, i can help you with that. What color are the lights on your modem?
Customer:There are no lights.
Me:*Confused*Alright, well have you hooked up the modem?
Customer:Yes, all the wires and cords are hooked up.
Me:Okay, good. Now have you turned on the modem?
Customer:*Silent pause*
Customer:NO WHERE IN THE INSTRUCTIONS DOES IT TELL ME TO TURN THE MODEM ON!!
Me:*Dying inside*
Customer:*turns on modem* it works now!
*Click*
Ahhhh... Ignorance is bliss...
(continues)
...
🤣 omg i get stuff like that but a lil different... has anyone really looked at the
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