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Dumbest Customer Moments in History...

inner_pyro

Jun 1, 2009, 3:55 PM
🤣 Real customers...Real questions...Real stupid🤣
-So all the contacts are stored on the battery right?
-Which phone would still work if i threw it at my girlfriend?
-Do you sell phones?
-Do you sell purses?
-Can I pay my (Insert Carrier Here) bill here?
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matonater

Jun 1, 2009, 4:22 PM
do you guys make keys
do you sell brooms
can I get this phone activated (its a dummy from my other store they stole)

cust how long is the 25 foot phone line


me 25 feet

cust will that reach into my bedroom

me is it more than 25 feet away

cust no

me then yes it will

all real
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inner_pyro

Jun 1, 2009, 4:25 PM
🤣 We used to have dummy phones stolen all the time 🤣
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caraye1

Jun 2, 2009, 11:31 AM
I came to work from an 11 day vacation to find a rock thrown through our glass door.. shattered safety glass everywhere. The only thing they took was a fake BB Storm. Idiots. Didn't even think to open the cash drawer?
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chuckie

Jun 1, 2009, 5:16 PM
CAN I GET A HAIRCUT HERE?

AFTER LOOKING AROUND PHONES..."OH YOU GUYS DON'T SELL PHONES HERE HUH?"

BOY THE A/C IS NICE IN HERE I'M JUST GONNA WAIT HERE TIL MY RIDE GETS HERE!

OR MY FAVE....I WANT SOMETHING BASIC NOTHING FANCY...TELL ME ABOUT THIS HTC FUZE..BUT I DON'T WANT INTERNET OR TXT.... 😳
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Tmo Slave

Jun 1, 2009, 7:24 PM
-Do you sell batteries for cordless phones?
-Do you carry the iphone?(tmobile btw)
-I didn't know water would damage my phone.
-Did you guys use to sell clothes?
-What happen to all your dogs?(pet store is next door 🤣 )
-Our entire store front is glass, people walk into it all the time. 🤣
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inner_pyro

Jun 2, 2009, 8:48 AM
O yah you remined me of another one
Cust-Isn't this Shelotzkys(SP?) 😲
Me-Sorry its (Insert Name Here) 🙄
Cust-I swore it was Shelotzkys 🤨
Me-Nope 🙄
Cust-Are you sure
Me-Im pretty sure its not or I'd be asking your order 🤨
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NEPats726420

Jun 2, 2009, 1:17 PM
we had a guy that had to leave in an ambulance cause he walked into the store front (his gf was laughing her a$$ off when it happened)
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nodeposit

Jun 2, 2009, 9:10 AM
Customer calls into store and we were dead so I answered it:

C-Will lightning strike a cell phone or does it go straight for the tower?

M- What? (not believing what I just heard)

C- Will lightning strike a cell phone or does it go straight for the tower?

M- (thinking back to school days, long ago) I think it goes for the highest thing so probably a tower first??? (Have no idea if that's accurate)

C- Ok, cause my husband just used the phone and put it back in his pocket, and now the green light is staying on and I didn't know if it got struck by lightning.

M- I'm pretty sure if your husbands phone was struck by lightning while he was using it or while it was in his pocket, you both would know.
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Menno

Jun 2, 2009, 9:14 AM
-Do you have a battery for my landline phone?
-Could you call your competitors and see if they beat you on price so I know where I can get the best value?

-Can you tell me how to get out of my contract without paying an early term since I just got phones from you two months ago?

-I'm looking to set up a FAMILY PLAN, this means TWO lines.. Does this mean you'll give me a better deal on phones since I'd be such a good customer? No, I don't want data, acc., or anything like that, just those touch screen phones on a basic plan. What do you mean they're not free?! I'm setting up TWO WHOLE LINES!

-I want one of them blueberries. I don't need anything fancy, just need to make and receive calls. What's the cheapest one you have, and ca...
(continues)
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inner_pyro

Jun 2, 2009, 9:26 AM
Cust-(Yelling and screaming)WHY IS MY PHONE NOT WORKING!!! 👿

Me-Let me check it out (Take off the back on the phone)Uhhh mama...your battery is backwords 🤨

Customer- It was like that when I bought it

Me-Well now were good 🤣
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inner_pyro

Jun 2, 2009, 9:31 AM
Or
Cust-When I call out I can barely hear people on the other line
Me-Let me take a look(Pulls plastic off of the speaker discreetly so they wouldn't notice)Give it a try now
Cust-(Dials out and it works!!!)Wow what did you
Me-Took the plastic off the speaker
Cust- 🤭
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Menno

Jun 2, 2009, 9:33 AM
We have a fishbowl display to advertise our protection plan. We also have several smashed phones next to it, but every once and awhile the customer will look at the fishbowl and see the storm and ask if this means blackberries are waterproof.
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inner_pyro

Jun 2, 2009, 9:35 AM
"Yah sure for about a slit sec...o never mind..."
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dbag87

Jun 2, 2009, 10:11 AM
Cust - my phone is not working right, keeps getting hot

(I open the battery door and remove the battery to find the indicator bright red)

Me - I think i found the problem, it seems that the phone has liquid damage.

Cust - IMPOSSIOBLE!!!!! I NEVER GOT IT WET, YOU ARE WRONG!!!!

Me - I am sorry you feel that way, but this would only turn red if the phone was exposed to some kind of liquid or moisture

Cust - SODA IS NOT LIQUID!!!!

Really, lol
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dalily21

Jun 2, 2009, 10:27 AM
When do nights and weekends start? Customer is on an unlimited minute price plan
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WZ_agent

Jun 2, 2009, 10:43 AM
Cust: id like to activate a phone on my account
Me: (gets relevant info) ok i just need the new phone.
Cust: let me get it (goes to car) here
*cust plops down a rotary dial landline phone*
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matonater

Jun 2, 2009, 12:05 PM
you made that up
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WZ_agent

Jun 2, 2009, 12:38 PM
you must not have worked in the industry long enough. stick around...youll see it all
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matonater

Jun 2, 2009, 2:47 PM
10 years and no one has ever tried to activate a rotary phone
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uscellagent22

Jun 2, 2009, 12:13 PM
Customer: I need to pay my bill
Me: Ok (gets info)
Customer: rattles off number and info
Me: Ma'am, I'm sorry its not pulling up your acct.
Customer: Well it should I've been a custy for 18bijillion years
Me: Could it be in someone elses name?
Custy: No its in my name! I get the bill every month in my name HOLD ON! let me call my husband.
Pulls out a At&t phone 😳
Custy: Is this not US Cingular?
Me: This is US CELLULAR!
Custy: When did you change that?
Me: Um Never.
Custy. I came in here last month and paid my bill right here at this store.
Me: We don't take At&t payments here ma'am..
Custy: Well Yall took my money last month and If your not US CINGULAR..I want my money back. The blonde headed girl that works here took the p...
(continues)
...
inner_pyro

Jun 2, 2009, 12:38 PM
🤣 I would have told her to come back when your blonde
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ollywolf

Jun 2, 2009, 12:39 PM
What does the Car Charger do and what does it look like? Where do you plug it into?

What does the Wall Charger do and what does that one look like and also where do you plug that in?

These questions where asked by the same customer when she received her phone. I so wanted to tell her she was too stupid for a phone and she should send it back
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inner_pyro

Jun 2, 2009, 12:42 PM
or better yet
-where does the car charge go?
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ayotech

Jun 2, 2009, 12:49 PM
cust: make them stop calling me.
me: i have no power over them calling you.
cust: i was only due 4 days ago.
me: your 30 days past due.
cust: well i don't care, i know people who don't pay there bill for 2 months and don't get calls

me: they bill there bill, they also lie to you. 😉

cust 👿
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inner_pyro

Jun 2, 2009, 12:51 PM
Well after two months i'd figure they didn't get any calls cause their phone was cut off
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NEPats726420

Jun 2, 2009, 1:24 PM
me: thank you for calling blah-blah this is nepats726420 how can i help you?

cust: ya, my blackberry web isnt working properly

me: whats it doing or not doing?
cust: when i type in "porn" it doesnt do anything.

me: what do you mean?
cust: i typed in porn on the screen and it doesnt show me any

me: where are you typing it?
cust: idk, just typing it
me: it works just like it would on a pc
cust: whats a pc?
me: a computer
cust: no, ive never used one
me: well, you need to open the browser on your phone and then go to a search engine and type in pron and it will give thousands of web sites to go to

cust: whats a browser?
me: bring down the phone and we will help you with it.......
...
Blackberry Curve 2009

Jun 2, 2009, 2:18 PM
Had a custy come in the other day:

Custy: My phone doesn't work.
Me: Ok, what's wrong with it.
Custy: I can't make calls, nutin'
Me: May I see the handset
Custy: whips out a T-Mobile Dash
Me: ma'am, this is AT&T, not T-Mobile.
Custy: (gets mad) ain't nobody gonna help me today! I gone to ten different sto's and nobody gonna help me out! (slams fists on phone and it turns on).
Me: I think I know your problem. Your phone was off, ma'am.
Custy: Well why didn't you tell me that before?!
Me: Sorry ma'am, have a nice day...(stoopid b*tch!)
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Drayton30

Jun 3, 2009, 9:50 PM
I sold a phone and about 45 min. later guess who is calling.

Custy: Um yeah u sold me a phone and it's not receiving calls.
Me: What do u mean it's not receiving calls? Is your ringer turned off?
Custy: No the ringer is on but when somebody calls it doesn't ring.
Me: So let me get this right. U can make calls but if somebody calls u it doesn't work?
Custy: Yes
Me: Ok, I don't know how that's possible. I tell u what I'm gonna hang up and call you back and if it doesn't go through call me back and I'll see what I can do.
Custy: (Sounds annoyed) OK fine.
So I call the number and guess who answers.
Custy: Well I guess it's working now.
Me: Yeah, that's weird!
I've only been working in this industry for 4 months and it's really maki...
(continues)
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inner_pyro

Jun 5, 2009, 6:32 PM
Cust-Can I tether my laptop with my phone if i got a cable for it

Me-What kind of phone do you have

Cust-This one (Whips out S1000)

Me- 🤣

Cust-Whats so funny?

Me-(Still chuckling)Your phone doesn't support that

Cust-Are you sure?

Me-Yahhhhh I'm pretty sure

We sell the S1000 as a DIRT DIRT DIRT cheap replacement or a cheap way to start up service.
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fer712

Jun 5, 2009, 7:03 PM
lol
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crzytmoazn

Jun 5, 2009, 9:36 PM
I work at Tmo... In scottsdale az... dumb blond capital of the world... one such girl comes in when its pretty busy... sits down and waits quietly for about 30 mins until i finish with my customer.

Her: I need to see why my bill is so high.
Me: ok what is ur "info"
*she gives me info and it doesn't work*
*she gives me different variations of that info thatdon't work*
Her: why can't u guys get into my account?
Me: r u sure the info is correct? cuz that the only way it wouldn't work.
Her: GOD!! I HATE VERIZON! U GUYS CAN'T EVER DO ANYTHING FOR ME!
Me: well this is t mobile *turn around and point to the giant sign behind me*
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AVANESS

Jun 5, 2009, 10:04 PM
Cust: Do you have gel cases here

Me: Yes

Cust: Do you sell them (annoyed)
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prizbilla_babykilla

Jun 6, 2009, 2:03 PM
Cust: alright, so i'm with (carrier) and i pay $$$$ a month for unlimited everything. but i wanna switch to verizon.

me: okay, well our unlimited everything is $$$$. which is a little more but worth it cause you get better service.

cust: is that for 4 lines?

me: no, just for one.

Cust: that's not what i saw before. are you trying to rip me off?!?!?

Me: no ma'am, i can't change the price of plans, they are what they are.

cust: how much would 4 lines be on 3000 minutes?

me: $$$$$, so you're trying to activate 4 lines?

Cust: no, just curious.

me: o...kay? well, what ARE you trying to do today?

Cust: (not even answering my question) how much is the storm???

me: $$$$ with a new activation and a 2yr contract.

cu...
(continues)
...
stickdude182

Jun 7, 2009, 12:12 AM
customer calls in: hi i need help with my phone its not working right
Me:what is the exact issue mam
customer:it just dont do nothing
Me😲ookay? well lets try some trouble shooting, are you calling me from your phone
Customer:No
Me: Ok great,go ahead and remove the battery for 30 seconds
Customer: CALL LOST


dumb455
for the reals?
...

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