Shop Talk
Customer quote of the day...
"The phone works great when it's charged up, but it doesn't work at all when the battery is dead"
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My customer informed me that apparently my carrier has accountants that physically handle each bill print and mails it to the customer.
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wow!! if that were the case we wouldnt have a problem with the economy losing countless jobs... haha, they'd all be accountants for wireless customers!! lmao
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I swear one of these days they are getting punched..in the face... repeatedly... ****
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I work in a national call center for a pre-paid company. Customer called and asked why we were taking his money of from his phone. I tried to explain and he stopped me and said "No dont try to fool me the air waves are free and so is speech. It says so in the Constitution!"
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This sounds like an old geezer I have at my store. He has prepaid. He's a crazy mofo.
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C-customer
M- me
m:Thank you for calling sprint.How may i help you(did authentication and stuffs)
c:Yeah I want to cancel my sprint acct.
m😲kay well i can get you to that department, just curious, how come you want to cancel.
c: my bill is was too high. sprint like sucks,so my friend and I bought boost mobile phones and gave our phones to someone else but they cant activate them because i guess they are like still active.So I want to cancel
m: 👀 -pause-but boost.. 😕 -shakes head- Okay let me get you to cancellations.
Her current bill was about $400+ and she was outside of 30 days too.
M- me
m:Thank you for calling sprint.How may i help you(did authentication and stuffs)
c:Yeah I want to cancel my sprint acct.
m😲kay well i can get you to that department, just curious, how come you want to cancel.
c: my bill is was too high. sprint like sucks,so my friend and I bought boost mobile phones and gave our phones to someone else but they cant activate them because i guess they are like still active.So I want to cancel
m: 👀 -pause-but boost.. 😕 -shakes head- Okay let me get you to cancellations.
Her current bill was about $400+ and she was outside of 30 days too.
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she will be fine with boost. til she doesnt make her first re-up on time and her service gets cancelled 😈
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I would have asked why he ever put money on in the first place....you know....if everything is free. Its not like the phone/service is a bank account or anything.
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If you worked at Radio Shack sell them a APU and tell them that would solve all their problems. 😈
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